Jobs Available in Ontario

 

Burlington

 

 

Chatham/Kent

 

Cornwall

 

Hamilton

 

Kingston

 

Oakville

 

Peterborough

 

 

 

 

Looking for a job with Cogeco?

Apply now by email:careers@cogeco.com

   

 

 

Sales & Service Contact Representatives (SCR)

LOCATION : Burlington

(35) Full Time Positions

SUMMARY

Customer focus, team spirit, communication and entrepreneurship make Cogeco a truly dynamic company with a track record of proactively meeting customers evolving communications needs.

KEY RESPONSIBILITIES

ESSENTIAL QUALIFICATIONS

Please forward your resume to careers@cogeco.com quoting posting "SCR" in the subject line of the email

Cogeco Cable is committed to the principles of equal access to employment and therefore offers equal job opportunities to all.

Apply now by email: careers@cogeco.com

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Analyst Programmer

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The Analyst Programmer’s role is to develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes analyzing, producing specifications, coding when necessary and testing software programs and applications. He will also design, document, and modify software specifications throughout the application life cycle.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Manager Network Planning Ontario

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

Responsible for all day to day Outside and Headend infrastructure planning activities in Ontario, and for maximizing both the effectiveness and efficiency of all staff and resources. Also responsible for co-ordinating all components related to planning and record maintenance, for ensuring that projects meet all relevant standards, and for ensuring completion within budgeted guidelines and timelines. Position also includes responsibility for budget preparation, work and project management, staff management, selection and development and multi-year planning.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Senior Analyst

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The Senior Analyst is responsible for planning, designing, developing, and launching efficient information systems in support of core organizational functions. This role includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The senior analyst is responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. The senior analyst will also elicit, analyze, specify, and validate the business needs of project stakeholders, be they customers or end-users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle. This individual will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications and help maximize the benefit of IT system investments.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Senior Telecommunications Administrator

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The senior Telecom Administrator’s key responsibility is to ensure the continuous availability and reliability of Cogeco’s IT voice network and telephony hardware and software components. The administrator also ensures that expected results are delivered to the user community at agreed upon performance standards. In addition to day to day operations, he/she is involved in telephony related projects.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Senior Systems Administrator

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The Systems Administrator’s key responsibility is to ensure the continuous availability and reliability of Cogeco’s IT Wintel, Vmware/ESX systems and related hardware and software components. The administrator also ensures that expected results are delivered to the user community at agreed upon performance standards. In addition to day-to-day operation, he/she is involved in infrastructure and application related maintenances and support activities to ensure the implementation of a high performing 24/7 infrastructure.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Network Services Analyst

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

Responsible for supporting the Network Services – Installation & Service – Dispatch & Warehouse team by developing and completing analysis of key departmental objectives, performance indicators and financial results in order to optimize resource management and work flow processes within the department. Responsible for supporting the preparation of the annual Operating and Capital Budgets for ongoing analysis and forecasting throughout the Fiscal year.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Network Administrator

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The Network Administrator’s key responsibility is to ensure the continuous availability and reliability of Cogeco’s IT network, switches, routers and related hardware and software components. The administrator also ensures that expected results are delivered to the user community at agreed upon performance standards. In addition to day to day operations, he/she is involved in infrastructure and application related projects to ensure the implementation of a high performing 24/7 network.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Team Lead, Convergence Services

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

Reporting to the Director – Infrastructure Operations, this position is accountable to form, develop and lead the Convergence Services support team within IT Infrastructure & Operations. A new functional area, this comprises a consolidated team voice and data technical resources focused on designing, implementing and supporting the internal voice over IP systems as well as the ongoing support of the underlying IP network infrastructure and migration from existing legacy voice systems. As the concept of convergence services is relatively new within Cogeco, this position will evangelize and enable the use of video conferencing, messaging and related collaboration technologies between corporate, regional and third party (i.e. remote call centre) locations and business units.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Datacom Technician

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for field response for Datacom Customer Service and the maintenance of the telecommunications network, including the core and customer premises equipment and for providing telecommunications services.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Digital Engineering Video Specialist

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

Candidate will be required to plan the deployment of new digital video technologies as well as the evolution of the existing ones. The candidate will also be required to be involved in network growth and optimization activities and will be required to coordinate work between multiple groups.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Project Manager, Project and Process Delivery

LOCATION : Burlington

(2 Full Time Positions)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for managing major inititiatives whin the scope of the Network Services team. These projects are highly technical in nature; requiring strong knowledge of application development, network infrastructure and system integration. All inititiatives are complex and cross functional in nature, requiring a heightened level of organizational and interpersonal skills.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Project Manager

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

The Project Manager is responsible for providing clear project guidance in business processes automation and to the project team under supervision. The incumbent excels in the capacity of managing projects within the constraints of scope, quality, time and cost, to deliver specific requirements and meet customer satisfaction. In doing so, the incumbent plays a key role in support of projects, through all phases from business requirements and analysis to build and production migration. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle. This individual will also apply proven, communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications and help maximize the benefit of IT system investments.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Manager – Digital Services Assurance

LOCATION : Burlington

SUMMARY

Responsible for managing the Customer Experience of Cogeco’s Digital Service Offerings. Ensure optimal performance and superior quality experience for Cogeco’s customers.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Manager, Business Unit Support Services

LOCATION : Burlington

SUMMARY

The Manager will be responsible for managing Applications support and development teams. The Application Manager’s role is to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications. The Applications Manager is also responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide his/her development team on issues related to the design, development, and deployment of mission-critical information and software systems.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Network Operations Technician

LOCATION : Burlington

SUMMARY

In accordance with established policies, procedures, standards and tools, the incumbent is responsible for monitoring and managing Cogeco’s entire Network infrastructure including DataCom, High Speed Internet, Digital Telephone over cable, IP and Digital and Analogue CATV networks. The incumbent will work with field technicians of various disciplines, as first level support in the prevention and timely resolution of circuit and network outages.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Digital Services Specialist

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies, standards and available tools, the incumbent is responsible for day to day support, evaluation of new digital services, features, implementation, and Quality Control of the DVC and VOD platforms.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Digital Services Technician

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies, standards and available tools, the incumbent is responsible for day to day support, evaluation of new digital services, features, implementation, and Quality Control of the DVC/SEP-48 and VOD platforms as well as User Acceptance Testing on new Technology and devices used on Cogeco Digital Network. As well as monitor and report on the DVC network and services that reside on this network using tools such as Ineoquest, Volicon and RSAM monitoring platforms.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Operational Support Systems Specialist

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established policies, procedures and guidelines, is responsible for the deployment, configuration and administration of Network Services Operational Support Systems used to monitor and report upon the health of the Network, Systems and other components of the Infrastructure used to provide services to customers and internal stakeholders.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Operational Support Systems Developer (OSS)

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established policies, procedures and guidelines, is responsible for the development of Engineering Operational Support Systems used to support customers and internal stakeholders. The incumbent is responsible for the planning, design and development of all internal data structures, functionality and interfaces to/from other Systems.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Operational Support Systems Developer (OSS)

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established policies, procedures and guidelines, is responsible for the development of Engineering Operational Support Systems used to support customers and internal stakeholders. The incumbent is responsible for the planning, design and development of all internal data structures, functionality and interfaces to/from other Systems.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Team Lead, System Operations

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

Reporting to the Director – Infrastructure Operations, this position is accountable to develop and lead the System Operations support team within IT Infrastructure & Operations. The Technical Team Lead will coordinate the efforts of the other System Administrators within Operations, ensure resource balance across project and ongoing support activities and act as an escalation point during incidents or competing priorities for the teams' time. This role will also work closely with I&O Infrastructure Integrators to develop project related costing estimates and the I&O Service Management role to proactively manage team resource consumption. In addition to day-to-day operation, he/she is involved in infrastructure and application related projects to ensure the implementation of resilient and high performing systems.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Manager, Broadcast Technical Services

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established policies and procedures, the incumbent is responsible for the coordination, implementation and operation of centralized MCR, Technical Services and multi platform distribution channels in Ontario. Activities will meet all legal, regulatory and company requirements, in support of the department business plan, KPIs, operational standards and company objectives.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Outbound Solutions Sales Representative

LOCATION : Burlington

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for promoting and assisting retail partners who sell products and services offered by the Company so as to bring current and potential customers to select Cogeco as the supplier for Cable TV, Internet and Telephony services over any other competitor.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Technical Sales Representative

LOCATION : Chatham/Kent

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies, standards and available tools, the incumbent is responsible for local sales and providing technical field support to all Cogeco subscribers within a designated area and/or designated multiple dwelling units. The incumbent is expected to sell, deliver and install Cogeco’s products and services in a timely and professional manner. It is also expected that the incumbent is responsible for maximizing building penetration/revenues, and ensuring an optimal level of quality customer service. This includes, but is not limited to; identifying and closing sales opportunities, managing customer and landlord relationships, installation calls to include connections, adds, moves, changes, deletions of services and service related work.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Network Head End Technician

LOCATION : Cornwall

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for the installation, operation and timely maintenance of all aspects of the Network Head Ends in Cogeco’s Ontario systems. This also includes all associated microwave/hub sites, SONET transport as well as maintenance of all Digital/VOD platform edge devices. The position objective is to ensure that all of Cogeco source CATV signals, Internet data processing and Digital platform signal quality is maintained at a level equal to or greater than Cogeco’s Engineering Standards of Performance to ensure a strong competitive position in the Ontario marketplace.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Network System Planner

LOCATION : Hamilton

(1 Full Time Position)

SUMMARY

In accordance with established capacity management and monitoring procedures, policies, standards and available tools, the incumbent is responsible for the planning (sizing and timing) for all Cogeco network infrastructure/facilities within their system’s licensed area. The Network System Planner is accountable for the capacity management, monitoring, assignment management, deployment and issuance of network infrastructure builds, rebuild/rehabs and network augments work orders; ensuring they are providing proactive, cost efficient solution in order to build and maintain a leading edge technology network.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Sales Representative, Ontario Business Solutions

LOCATION : Hamilton

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for executing direct sales strategies to meet and/or exceed set acquisition targets for Business High Speed Internet and Commercial Phone service customers. The incumbent is expected to sell and deliver Cogeco’s products and services in a timely and professional manner while resolving customer issues, maximizing building penetration/revenues, and ensuring an optimal level of quality customer service. In addition, this position will be responsible for maintaining existing business and increase penetration of these accounts while establishing new accounts for our products in the assigned territory.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Customer Facing Technician

LOCATION : Kingston

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for installing, operating and maintaining all products and aspects of the network including drop, plant, and associated equipment to Cogeco and Industry Canada standards and to the customer’s satisfaction. it is expected all work functions are performed in a manner to ensure the highest level of quality customer service is achieved. This consists of, but is not limited to; installation calls including connections, adds, moves, changes and deletions of services, and service related work.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Sales Representative, Ontario Business Solutions

LOCATION : Oakville

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for executing direct sales strategies to meet and/or exceed set acquisition targets for Business High Speed Internet and Commercial Phone service customers. The incumbent is expected to sell and deliver Cogeco’s products and services in a timely and professional manner while resolving customer issues, maximizing building penetration/revenues, and ensuring an optimal level of quality customer service. In addition, this position will be responsible for maintaining existing business and increase penetration of these accounts while establishing new accounts for our products in the assigned territory.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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Customer Facing Technician

LOCATION : Peterborough

(1 Full Time Position)

SUMMARY

In accordance with established procedures, policies and available tools, the incumbent is responsible for installing, operating and maintaining all products and aspects of the network including drop, plant, and associated equipment to Cogeco and Industry Canada standards and to the customer’s satisfaction. it is expected all work functions are performed in a manner to ensure the highest level of quality customer service is achieved. This consists of, but is not limited to; installation calls including connections, adds, moves, changes and deletions of services, and service related work.

KEY RESPONSIBILITIES

ACADEMIC TRAINING

WORK EXPERIENCE

SPECIFIC COMPETENCIES

PHYSICAL DEMANDS AND VISUAL ACUITY

Apply now by email: careers@cogeco.com

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