Why is my Internet bandwidth usage so high?
Here are some ways to find where your bandwidth is being used and ways to try to lower your
usage:
- First, check out the Internet Usage section of
My Account. This tracks your usage daily, so days
where there are spikes in the usage can help identify the cause (maybe someone was visiting that
day).
- If you see in your usage that there are large amounts of uploading, this is usually caused by a
file-sharing or torrent program. Settings in the program can usually decrease the amount that you
share with others.
- If you have a wireless router, it is advisable to protect it with a password and periodically
change the password in case it is compromised. Without a password, anyone within range of your
signal can use your bandwidth (some routers have a far range).
- If you see extremely high usage (in excess of 200 GB), you may have a virus or malware that is
causing this. Please contact
Technical Support for
assistance if this is the case.
- Some common Internet uses that take up a lot of bandwidth are downloading torrent files (full
movies, TV shows, or large music lists), downloading game demos, and streaming video (YouTube, for
example, uses about 125 MB/hour)