Customer Support
Welcome to Cogeco’s online Customer Support!
It features information to help you make the most of your Cogeco product or service, understand your bill, solve a technical problem and more.
Television
- What is High-Definition TV (HDTV) and what are the advantages?
- How do I program my equipment so that my digital receiver and television both turn on and off at the same time using the same remote control?
- Why are there black bars around my television picture?
- The sound on my TV has been low ever since I hooked up my digital box to my television. How can I fix this?
- Do I need a Cogeco Advanced HD/DVR receiver with a HDTV TV set?
Internet
- Can I hook up more than one computer to my Internet connection?
- What is the COGECO High Speed Internet service?
- How fast is the COGECO High Speed Internet network?
- If I don't subscribe to cable, can I still get Internet access?
- Does the Internet speed depend on how many people share the cable line?
