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FAQ Internet

General

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Do you need more information about the HST Tax?
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How can I get the cable from my TV room to my computer room?
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I can't connect to a Web site. What is causing this?
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What is the Cogeco High Speed Internet service?
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Is Cogeco Internet compatible with an Apple computer?
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How fast is the Cogeco High Speed Internet network?
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Can I hook up more than one computer to my Internet connection?
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How does the cable modem connect to my computer?
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How much does it cost to install service?
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What is High Speed Ultimate Internet?
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If I purchased High-Speed Internet services, how are the services delivered to my house?
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Does the Internet speed depend on how many people share the cable line?
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Is Cogeco Internet compatible with video game consoles?
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If I don't subscribe to cable, can I still get Internet access?
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What are the minimum requirements for Cogeco Internet service?
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What do the lights on my modem mean?
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Why can't I move my multifunction cable modem?
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What is the MTU for Cogeco's Internet service?
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Can I connect via PPPoE through Cogeco?
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Which type of connection should I specify when playing games online?
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My Internet connection is slow. What is causing this?
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Does Cogeco provide static or dynamic IP addresses?
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Where is the Cogeco storefront in my area? What can I do there?
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Are any other browsers than Internet Explorer supported?
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Why do I need a temporary modem and email for HSI Ultimate?
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Does Cogeco High Speed Internet install new cable in my neighborhood?
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Can I watch TV and use Cogeco High-Speed Internet at the same time?
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What is the address of Cogeco's newsgroup server?
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What software and equipment will I receive when I subscribe to Cogeco's High Speed Internet service?
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Online Scanner

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A security warning is displayed when I open the F-Secure Online Scanner page. It asks me if I want to run F-Secure Online Scanner. Why does this happen?
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Can F-Secure Online Scanner be used to disinfect virus infections?
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Do I need to install an antivirus product or is F-Secure Online Scanner enough?
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Does F-Secure Online Scanner scan archives?
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Does F-Secure Online Scanner support 64-bit operating systems?
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F-Secure Online Scanner found viruses in my computer. What should I do?
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F-Secure Online Scanner is not able to scan files in all folders. Why not?
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I already have an antivirus product installed. When I scan my computer with F-Secure Online Scanner, it does not find viruses that the realtime protection in the antivirus product has found. Why not?
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I have started F-Secure Online Scanner but the starting page does not show. What should I do?
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The amount of scanned files in a folder does not match with the amount of files in the folder. Why?
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What are the supported browsers?
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What are the system requirements for F-Secure Online Scanner?
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What does the Quick Scan mean?
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What is Full Scan?
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What is My Scan?
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What should I do if Quick Scan finds a malware infection in my computer?
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What technology does F-Secure Online Scanner use?
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Will Quick Scan find everything?
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Webspace

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How do I create and upload a Webpage?
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How much Web space do I receive with COGECO's High Speed Internet service - High Speed Internet | Cogeco’s Customer Support - Ontario
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How do I create a Web page - High Speed Internet | Cogeco’s Customer Support - Ontario
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How do I upload my Web pages to my Web space - High Speed Internet | Cogeco’s Customer Support - Ontario
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Which program should I use to upload my Web pages - High Speed Internet | Cogeco’s Customer Support - Ontario
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What is COGECO's FTP server name - High Speed Internet | Cogeco’s Customer Support - Ontario
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How can someone view my Web page after it has uploaded - High Speed Internet | Cogeco’s Customer Support - Ontario
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Which username and password do I specify to upload to the FTP server - High Speed Internet | Cogeco’s Customer Support - Ontario
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How do I set up my homepage in Internet Explorer?
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Which username and password do I specify to upload to the FTP server?
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