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General
What is 10-digit local dialing?
Does Cogeco Home Phone support the traditional 911 service?
What is the Basic Home Phone package?
How can I change my phone listing and what are my options?
How can I check my Home Phone usage?
Is Cogeco Home Phone service compatible with home alarm systems?
Will my Cogeco Internet connection or Cogeco digital cable be affected by the Home Phone service?
Why does my bill now say Freedom Home Phone instead of Digital Phone? Has my package changed?
Will my home alarm system work in case of a power outage?
Will I have to pay a touch-tone fee with Cogeco Home Phone?
What features are available with my Cogeco Home Phone service?
Can I add a second line to my Home Phone service?
Is Cogeco Home Phone Service compatible with fax machines and Interac/debit systems?
Do I need to have Internet service to subscribe to Cogeco Home Phone?
How does Cogeco Home Phone Service work?
If I am on pre-authorized billing, will I receive a bill stating long distance charges?
What if I have a Home Phone question that is not answered here?
What other services come with my Cogeco Home Phone service?
Where will my Cogeco Home Phone number be listed?
What types of phone numbers can I transfer to Cogeco when I'm changing phone providers?
Can I receive collect calls when I have Cogeco Home Phone service?
What is the Select Home Phone package?
Does Cogeco offer video phone service?
Will my telephone service work if there is no power?
Top
Long Distance
If I am using 3-Way Calling and both numbers are long distance, will I be charged for both calls?
Where can I call with my new Cogeco Home Phone Service?
Can I lock out the ability to call long distance?
Can I call toll-free numbers?
Does the local long distance for Home Phone include Mexico?
How do I dial out for a long distance or international call?
Can I receive calls from overseas?
Top
Technical Help
What if I am having difficulty calling a certain number?
What is the best way to reach Cogeco Home Phone Technical Support?
Why is my Home Phone out?
What should I do if there's no telephone signal/dial tone?
What should I do if my phone doesn't ring?
Top
Voice Mail
Can I change the number of rings before voice mail picks up?
How can I recover a deleted message from my voice mail?
Can I access my voice mail remotely?
How many voice mail messages will your service allow?
What are the options available in Voice Mail?
Top
General Questions
Service availability in your area
How to subscribe to Cogeco services
Billing information
Changes to your services
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