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Business Customer Service & Technical Support

Frequently Asked Questions

Top Business Internet Frequently Asked Questions


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  • Check your account balance
  • Pay your bill
  • Update your billing address
  • Register for Cogeco's Paperless Billing
  • Change your method of payment
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Product & Services

Online Productivity FAQ Business+ FAQ

Visit the residential support section to view the FAQs regarding product and services

Internet FAQ Phone FAQ Television FAQ User Guides

Contact us

Customer Service


Monday to Friday, from 8:00 a.m. to 6:00 p.m.
Saturdays from 8:30 a.m. to 4:30 p.m.

In Person

You choose the time and place and our business solution experts will be there to guide you through.

Find Your Sales representative

Fibre or Hosting services

Need help regarding Fibre or Hosting services?
Call 1-800-565-4087

Technical Support


24 hours a day, 7 days a week

Contact us by Email

If you want to contact us by e-mail for your billing, sales, or technical support questions, select and fill out the appropriate contact form. A business specialist will contact you within 2 business days.

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To Order


Weekdays: 8:00 a.m. to 6:00 p.m. / Saturdays: 8:30 a.m. to 4:30 p.m.
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