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  Weekdays: 8:00 a.m. to 6:00 p.m. / Saturdays: 8:30 a.m. to 4:30 p.m.


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Business Customer Service & Technical Support

Frequently Asked Questions

Top 10 Business Internet Frequently Asked Questions


Log in or register for My Account

  • Check your account balance
  • Pay your bill
  • Update your billing address
  • Register for Cogeco's Paperless Billing
  • Change your method of payment
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Product & Services

Visit the Integrated Solutions support page for questions regarding Business+ services:

Business+ FAQ

Visit the residential support section to view the FAQs regarding product and services

Internet FAQ Phone FAQ TV FAQ User Guides

Contact us by Phone

Customer Service


Monday to Friday, from 8:00 a.m. to 6:00 p.m.
Saturdays from 8:30 a.m. to 4:30 p.m.

Technical Support


24 hours a day, 7 days a week

Fibre or Hosting services

Need help regarding Fibre or Hosting services? Call 1-866-264-3262

Contact us by Email

If you want to contact us by e-mail for your billing, sales, or technical support questions, select and fill out the appropriate contact form. A business specialist will contact you within 2 business days.

To Order


Weekdays: 8:00 a.m. to 6:00 p.m. / Saturdays: 8:30 a.m. to 4:30 p.m.

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