My Cogeco
My Account
Find out what’s new in My Account!Already registered? Log in:
New user? Create an account to:
- NEW! View account balance
- NEW! View & Track changes to your services
- View and pay your bill online
- View Internet and Phone Usage
- Sign up for paperless billing (learn more)
- And more!
Create an Account
Webmail
Cogeco will never ask for passwords in unsolicited emails!
If you receive an email asking you for personal or account information, it’s not from Cogeco.
What's New?
Faster Internet speeds in Cornwall and Leamington
Cogeco now offers download speeds from up to 20 Mbps to up to 55 Mbps in Cornwall and Leamington. Perfect for playing video games and downloading videos.
Get all the Action you want for free!
Action (Ch. 145) brings you adrenaline-pumping entertainment!
Ultimate 50 becomes Ultimate 55!
We are providing you with the fastest download speeds at one of the most affordable prices in your area.
A Cogeco Report Full of Good Deeds
Cogeco is very pleased to present its first GRI Corporate social responsibility report.
ABC Spark Launches with a Freeview
Designed with the millennial generation in mind, ABC Spark (channel 148) features authentic and compelling entertainment – with diverse stories and relationships that are passionate, honest and real – all told with optimism, humor and heart.
Forgot your email address?
- First time user? You will find your email and password on the welcome letter you have received from Cogeco.
- Webmail and My Account use different Usernames and Passwords, make sure you use the proper combination.
Forgot your password?
- Passwords are case-sensitive. Please be sure that your Caps Lock key is not on.
- To reset a lost password, please contact Customer Support at 1-866-879-7179.
New Features in My Account.
Have you logged into My Account recently? You’ll see that we’ve improved certain features to help you better manage your bill payments and current services.
Here’s a quick view of the improved features:
Billing – View My Account Balance
- View all the payments that have been applied to your account since your last invoice and your current account balance.
Your Cogeco Services – View and Track Your Service Changes
- View your current services at a glance - including a list of your current services, monthly charges and any promotional end dates linked to your services if applicable
- View changes made within the last 90 days to any of your services
Log in now to My Account and discover the new features.
Quick links
Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.
