Skip menu

Viruses, spam and phishing FAQ

Why do I need both anti-virus software and a firewall?

A firewall examines each data packet that enters or leaves your computer. It prevents hackers from accessing your computer, passwords, financial information, and any other type of information stored on your computer. It also blocks other Internet threats like hacking, worms and Trojan horses that cannot be detected by anti-virus software.

Firewalls don’t necessarily protect your computer from all types of viruses, which is why it is recommended to install both anti-virus software and a firewall to maximize your protection.

Was this information helpful?

Yes Somewhat No

Tell us how we can improve this information:

@Cogecohelps is now available from 9 a.m. to 9 p.m. everyday to help you!

Join us on Twitter

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.