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General Questions FAQ

How do I reset my Wireless Modem?

Unplug the modem from the electrical outlet. Wait 30 seconds, and then plug the modem back in.

If you subscribe to both Internet and telephone services, your wireless modem will have a battery. To reset your modem, remove the battery and unplug the wireless modem from the electrical outlet. Then reinsert the battery and plug the modem into the power source.

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