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Digital TV FAQ

This section is specific to the Digital TV equipment

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What can I do when I get a “Feature Unavailable” message on my Cogeco Digital Receiver?

This error message may appear when you are trying to record a program.

First, ensure that all the cables connecting to the wall, to your Receiver and to your television are correctly and firmly plugged in.

If you are still experiencing problems, unplug your Receiver and wait 15 seconds. Plug the power back in and wait approximately 60 seconds. Turn the receiver back on.

If after performing these steps you still see the message, contact our Customer Service team.


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Cogeco TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and the TiVo DVR and Mini.

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