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Voice Mail FAQ

How do I configure my Voice Mail?

To configure your personal voicemail we must first access your voicemail. From your home phone pick up the receiver and dial 22#, if this is your first time using the service your default password is the last 4 digits of your home phone number. Enter your password, followed by 2 for personal options.

Personal options

  1. Change your Voicemail greeting
    • Allows you to set your voicemail greeting
  2. Record your name
    • Allows you to set the name the caller hears when going to your voicemail
  3. Change your password
    • Allows you to change the 4 digit pin to access your voicemail
  4. Previous menu (* key)
    • Returns to the main menu

Number of Rings - You can also change the number of rings for your voicemail.

  • By default your calls will go to voicemail after 5 rings
  • This can be adjusted through 23# and entering the number of rings

**Note that you can disable the Cogeco voicemail by setting the number of rings to 0.

To use this feature, you must be a subscriber of this feature. For a list of all Cogeco Home Phone features click here.


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