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DVR Information FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

Can someone track what I record with my HD/DVR receiver?

Everything you record cannot be viewed by others than yourself. You can view your records from your registration list on the receiver or by the application Total Guide xD compatible with IOS only.

Note: Cogeco reserves the right to reach this type of information for customer support and diagnostic on your digital receivers.


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Select the type of TV service you have
Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

Yes, I have this service!
TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

Yes, I have this service!

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

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Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.