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Order and Subscribe FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

How do I order a Pay-Per-View (PPV) program?

The interactive guide makes ordering and watching Pay-Per-View (PPV) programs easy.

To order Pay-Per-View (available where technology permits), please follow the steps below:

Step 1: Go to the Main Menu or Quick Menu

Step 2: Select PPV

Step 3: Select any of the PPV options to see programs available in a variety of categories

Step 4: Highlight the program title of interest and press OK/SELECT for the information screen

Step 5: Press the $ icon to purchase the program.

Important: With Cogeco, your order will only take place if you play the program. You will not be billed if you don't start watching it.

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Digital TV

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This can be seen as our most accessible type of TV service.

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TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Please contact Customer support at 1-800-933-6378.

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