Watching Options FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

How do I return to watching a Video On Demand rental after I have turned to another channel?

To return to a Video on Demand rental, please follow the steps below:

  • Step 1: Press the On Demand button or enter the channel 299.
  • Step 2: Go to My Rentals.

This will show you all of the titles that are still active so you will be able to resume watching the title that you ordered without being charged again.


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Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

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TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.