Skip menu

What do I do if the signal is intermittent?

What do I do if the signal is intermittent?

If your signal is intermittent, please check the following:

  • Make sure the cables are properly connected.
  • Make sure all connections comply with COGECO standards.
  • Connect the cable directly to your TV. Sometimes, other equipment connected to the TV causes this kind of problem.
  • Check the Cogeco Outages page to see if there is an outage in your area.
  • If the problem persists, call our Technical Support Services to determine the cause of the problem.

 


Was this information helpful?

Yes Somewhat No

Tell us how we can improve this information:

@Cogecohelps is now available from 9 a.m. to 9 p.m. everyday to help you!

Join us on Twitter

Highest Customer Satisfaction Award For Cogeco call centers

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.