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Digital TV FAQ

This section is specific to the Digital TV equipment

Change to Cogeco TiVo equipment Not sure of the equipment you have

How can I change my channel subscription or make changes to my existing Cogeco services?

We recommend you look at the Packages section or the Channels section of our website to decide which channels you would like and which packages include which channels.

The account holder or an authorized user on the account must contact our customer service department and speak to one of our agents personally. We can then make the necessary changes to your account and activate the services right away.

 


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Select the type of TV service you have

Digital TV

If you don’t know which type of service you have at home, chances are that you’re one of our regular TV service subscribers.

This is Cogeco's regular TV service.

I have this Equipment

Cogeco TiVo® Service

Cogeco TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and the TiVo DVR and Mini.

I have this Equipment

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

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