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FAQ

Can I configure my Call Forwarding remotely? (*96)

If you are not at home you can still configure your Call Forwarding remotely. Prior to using Remote Access to Call Forwarding however, you must get your remote access number and set up your password from your home phone:

  • To find out your remote access number (assigned 1-877-number), dial 24# from your Cogeco Phone and record this number for future use.
  • To set or change your password, from your home phone, dial *96 (Default password is the last 4 digits of your phone number.)

To forward your calls when you’re away, you will need to use a remote access number (assigned 1-877 number) allowing you to call to access your Call Forwarding feature. Just dial your remote access number from any phone other than your Cogeco Phone. When you hear the welcome message, enter your Cogeco phone number and your password, then, simply follow the prompts.

To use this feature, you must be a Call Forwarding subscriber.

 

 


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