Skip menu

Contact Cogeco by Phone

Technical support

Before you call, you may find the answer to your request in these popular help topics


Billing and
General Inquiries

For general questions related to your account, your installations or to pay your bill



For account balance & order a pay-per view movie by phone.


Ontario Cogeco Business Solutionsx

You are a Business Customer?

Please visit our business Service & Technical Support section

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

@Cogecohelps is now available from 9 a.m. to 9 p.m. everyday to help you!

Join us on Twitter

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.