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Contact Cogeco by Phone

Technical support

Before you call, you may find the answer to your request in these popular help topics

1-855-701-4881

Billing and
General Inquiries

For general questions related to your account, your installations or to pay your bill

1-800-267-9000

Self-Service

For account balance & order a pay-per view movie by phone.

1-888-496-0555

Ontario Cogeco Business Solutionsx

To add or modify your current services or for technical support for your services

Subscription & Customer Services

1-877-846-7863

Technical Support

1-855-440-5602

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at http://iprelay.cogeco.com.
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Ontario

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