Skip menu

Contact Cogeco by Phone

Technical support

Before you call, you may find the answer to your request in these popular help topics

Regular Services


TiVo® Services


Billing and General Inquiries

From anywhere in North America

Regular Services



For Cogeco Digital, TiVo and Business Solutions customers: To obtain your current account balance or order a Pay-Per-View Movie

All Services


Business Customers

To add or modify your current services or for technical support for your services

Subscription & Customer Services


Technical Support


Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Ontario

Please confirm which page you would like to visit:

@Cogecohelps is now available from 9 a.m. to 9 p.m. everyday to help you!

Join us on Twitter

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.