Contact Us
Call Customer Service at the numbers below for residential and commercial billing, sales and technical support inquiries.
Residential services
Subscribe to Cogeco services
1-866-261-4447
(From 7 a.m. to 9 p.m., 7 days a week)General inquiries
1-800-267-9000
(From 7 a.m. to 9 p.m., 7 days a week,from anywhere in North America)
Residential technical support
1-855-281-0799
(24 hours a day, 7 days a week)To order a pay per view movie or to obtain your account balance
1-888-496-0555
(24 hours a day, 7 days a week)Business services
Cogeco business solutions
1-866-264-3262
(Monday to Friday, 9a.m. to 5 p.m.)Commercial technical support
1-866-264-3262
(24 hours a day, 7 days a week)Contact Us
Cogeco will never ask for passwords in unsolicited emails!
If you receive an email asking you for personal or account information, it’s not from Cogeco.
Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.