Top 10 asked questions
How can we help you?
General Questions about billing
- How do I read my bill?
- How do I set up automatic payments from my bank account?
- What should I do if I think my bill is wrong?
- How can I find out if my credit with Cogeco has been applied to my bill?
- What is my account balance and on which day of the month are my payments due?
- How can I receive my bills online?
- How do I pay my bill?
- How do I update my account with new credit card information?
- How do I contact Cogeco for customer service or technical support?
- Where can I find my Account Number?
- What do I do if I forgot the password to My Account?
- How do I report a payment?