Skip menu
Top 10 asked questions

Do I have to be at my new residence when the technician comes?

You must be present for the technician’s visit.
• If you cannot be present to sign the service contract, please contact us with the name of the authorized adult who will sign on your behalf.
• You, or the designated authorized adult, must be available for the entire time slot that you have chosen.
• If you miss the technician, you must contact us and reschedule the appointment.
• Please make sure there is clear access to the cable outlets.


Was this information helpful?

Yes Somewhat No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centers

Learn More
Check availability
 

Please enter your address to:

  • Find out which services are available at your address
  • Take advantage of the best price and special offers
Check availability in your area
[[Back to top]]