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User guides

Consult our user guides for additional information

If your signal is intermittent, please check the following:

Make sure the cables are properly connected.
Make sure all connections comply with COGECO standards.
Connect the cable directly to your TV. Sometimes, other equipment connected to the TV causes this kind of problem.
Check the Cogeco Outages page to see if there is an outage in your area.
If the problem persists, call our Technical Support Services to determine the cause of the problem.

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