FAQ
What channels are available in my area?
There are two ways to view channels by area:
- To quickly view the channels available in your area, and their descriptions, you can visit the Channels by region , or
- To know what shows will be broadcast on those channels, you can check our TVGuide.
Once you have clicked on Channels by region :
- Step 1: Enter your street number
- Step 2: Enter your postal code
- Step 3: Choose your street name from the drop-down menu
- Step 4: Click on the Send button
Once you have clicked on the TVGuide you will be asked to:
- Step 1: Enter your postal code
- Step 2: Choose your service type
- Step 3: Click on Get Listings or Print Line-up
- Step 4: Click on Check Availability
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Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.