FAQ
What is the difference between High-Definition Television service and Cogeco’s current digital TV services?
A high-definition signal enhances both the picture and the sound of a programme so that it is crisper and more detailed than ever before with about five times the resolution (discover our Interactive Demo).
- A High-Definition Television (HD TV) is a type of Digital Television (DTV) that receives and/or displays High-Definition (HD) images.
- HD typically offers Dolby® Digital 5.1 Channel surround sound rather than the stereo sound that comes with standard digital service.
- The combination of an HD TV set , HD receiver and HD programming, provides an image that is five times sharper than the image displayed on a standard TV due to the greater number of pixels contained in the received signal and the higher resolution capability of the HD TV set.
- HD TV screens are wider than traditional analog TV screens.
- Analog TVs offer a screen aspect ratio of 4:3 while HD TVs offer an aspect ratio of 16:9, which is a similar aspect ratio to that of a movie screen.
- HD TV allows you to watch movies as they were shown in theatres without reformatting.
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Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.