FAQ
What advantages does digital cable have over analog?
The Digital Cable service provides you with:
Clearer Signal: One of the benefits of digital cable is that it is a compressed signal, allowing us to supply many more channels than we could with a traditional analog signal. Even with this compression, the digital signal has a better picture and sound quality with a consistent signal.
Greater Viewing Choice: With a digital receiver, you will automatically receive more TV stations and 40 free music channels. By selecting a digital bundle, you will get a selection of even more channels grouped by genre. Many premium channels, such as The Movie Network, can also be added to personalize your viewing experience. There are also more specialty channels available in languages such as Mandarin, Portuguese, Greek, Polish, Hindi, and much more.
Extra Features: In addition to clearer signal and channel programming options, you will benefit from a simple and user friendly interactive guide to help you obtain the greatest enjoyment from your television service.
Extra Features include:
- Greater channel selection and choice of programming packages
- Interactive on-screen instructions and viewing guide
- Controls for television viewing such as Parental Controls, programming reminders and various enhanced features
- Access to Pay-Per-View events
- Programming when YOU want it, thanks to Video On Demand (available only with Cogeco's Digital TV service)
- Access to High Definition programming (see link below for further information)
To enhance your TV viewing even further we also have High-Definition services available.
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Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.