FAQ
I have forgotten my email password. What should I do?
If you have forgotten the password for any of your cogeco.ca email addresses contact us. If you know your password(s) and want to change them, you can change them from the My Account section of our website. Go to my.cogeco.ca to create a profile or log in to the My Account section. Passwords for Windows, screensavers, and software profiles are built into your computer's software and cannot be accessed or changed by our technical support.
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Cogeco will never ask for passwords in unsolicited emails!
If you receive an email asking you for personal or account information, it’s not from Cogeco.
Award
Nous sommes fiers d’annoncer que pour une quatrième année, y compris 2011, le prix pour le plus haut taux de satisfaction de la clientèle dans la catégorie télécommunications et télévision a été attribué par SQM au centre d’appels de Cogeco dans le cadre du plus prestigieux gala annuel de remise de prix d’excellence en matière de qualité de service de centres d’appels en Amérique du Nord.
We’re proud to announce that for 4 years, including 2011, Cogeco call centres won the “Highest Customer Satisfaction” award in the telecommunications/TV category at the Annual SQM Awards, the Most Prestigious North American Call Centre recognition for Excellence in Service Quality.
