Top 10 asked questions
How can we help you?
- Can I connect more than one computer to the Internet?
- How do I get the cable from the outlet to the room where my computer is?
- Is Cogeco Internet compatible with Apple computers?
- How does the cable modem connect to my computer?
- How much does it cost to install Internet service?
- Who installs the Cogeco Internet service?
- Does my Internet speed depend on how many users share the cable line?
- Is Cogeco Internet compatible with video game consoles?
- If I do not subscribe to other Cogeco services, can I still get Cogeco Internet?
- What are the minimum configuration requirements for Cogeco’s High Speed Internet?
- Why can’t I move my multifunction cable modem?
- What is the MTU for Cogeco's High Speed Internet service?
- Can I connect via PPPoE with Cogeco’s Internet service?
- Where is the Cogeco retailer in my area?
- Can I use my cable TV and High Speed Internet at the same time?
- What computer equipment does Cogeco provide when I subscribe to High Speed Internet?
- Is the Internet connection via cable modem secure?
- Can Cogeco’s technical support help me set up software like ICQ and MIRC?
- How do I calculate the modem’s rate of transfer?
- Why is there a limit to how much data I can upload and download?
- Can I install Cogeco internet service myself or do I need a technician?
- How do I set up a VPN (Virtual Private Network)?