Top 10 asked questions
How can we help you?
General Questions
- Which of your phone services is the least expensive?
- How do I change my name in the telephone directory?
- Will my alarm system work if it is connected to my Cogeco Home Phone line?
- Will my Internet or Cable TV connection be affected by my Home Phone service?
- Will my alarm system, which is connected to my phone line, work even if there is a power outage?
- How do I add a second line to my Home Phone service?
- Will my fax work with Cogeco’s Home Phone service?
- Can I subscribe to the Home Phone service anyway even if I don’t have Internet with Cogeco?
- How does Cogeco’s Home Phone service work?
- Will my telephone service work if there is no power?
- Is the 'bill-to-third-number call' service available ?
- Will my name be listed in the telephone directory?
- If I switch to Cogeco, can I keep my existing phone number?
- How do I change my phone number?