Top 10 asked questions
How can we help you?
- Can I move my multifunction cable modem from where it was installed?
- What should I do if I’m having trouble reaching a certain number?
- What is the best way to reach Cogeco’s technical assistance?
- What do I do if cannot hear a dial tone?
- Why does the other person’s voice cut in and out when I am on a call?
- What do I do if there is a telephone service outage?
- Why do people’s voices sound robotic on the phone?
- Why do I sometimes lose sound during a call?
- Why isn’t my Call Waiting working?
- Why isn’t my Call Display working?
- Why isn’t my phone ringing?
- Can I get a deleted message back in my voice mail if I deleted it by mistake?