Top 10 asked questions
How can we help you?
On Screen Programming Guide
- Why is my on-screen menu or guide not working properly?
- Why are some of the channels I’m subscribed to not showing up in my guide?
- How do I get out of a menu or a screen?
- How do I use the Picture in Picture feature on my TV with the digital receiver?
- What is Closed Captioning (CC)and how do I set it up on my TV?
- How do I set up my Favourites channel list in the Interactive Guide (i-Guide)?
- Why is the information in the on-screen guide incorrect?
- What is the Interactive Guide (i-Guide)?
- Why does all of the guide information say 'To Be Announced'?
- Why doesn’t the Guide/Menu come up on certain channels now that I have a High-Definition Television (HDTV) receiver digital terminal?
- How do I adjust the look of the Interactive Guide?