General Questions
Browse this section to find answers to your billing, technical and other questions.
Subscribe
- Choose your Cogeco services and subscribe online
- contact Customer Support at 1-866-261-4447
To subscribe to a Cogeco Business Solution,
- Call 1-866-607-0481
- Visit our Business Solutions section
Billing Information
With "My Account," you can:
- Check your account balance
- Make a payment on your Cogeco account
- Change your method of payment
- Change your billing address
- Update your user profile
- Register for Cogeco’s online billing and payment services
Understanding your bill: a detailed description of your monthly statement.
Changes to Your Services
Contact us at 1-800-267-9000 if you are considering making a change to one of your Cogeco services, such as:
- adding digital specialty channels
- adding premium channels
- upgrading your High Speed Internet service
- putting your Internet service on hold temporarily
- downgrading or cancelling your High Speed Internet service
- renovating or building a new home
If you are a Cogeco Business Solutions customer, call 1-855-440-5602.
Moving?
Check the availability of Cogeco services in your new area and update your contact information in My Account, through the “Moving or Change of Service Address” section or contact us.
For information about a specific Cogeco service, consult one of the following sections:
If you are a Cogeco Business Solutions customer, call 1-866-607-0481.