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General Questions FAQ

What are the minimum requirements to use Cogeco’s Security Services?

The minimum requirements are:


Operating System:

  • Microsoft Windows XP SP3
  • Vista SP2
  • Windows 7
  • Windows 8

Memory: 512 MB

Disk Space: 800 MB



Operating System:

  • Mac OS X 10.6 (Snow Leopard)
  • Mac OS X 10.7 (Lion)
  • Mac OS X 10.8 (Mountain Lion)
  • Mac OS X 10.9 (Mavericks)

Memory: 1 MB

Disk Space: 250 MB


Installing Cogeco’s Security Services on a computer that does not meet the minimum requirement can take longer than expected, may cause an overall decrease in performance, occasional system outages, or data loss and can even prevent from installing the service on your equipment. If your computer stops responding during the installation, your computer may not be protected during the time it takes to uninstall and reinstall the program.

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