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Connection Problems FAQ

How do I change my Wireless Network Name (SSID) and Password?

SSID is the default term used to refer to the network name. To change the SSID and password, use an Ethernet cable to connect your computer to the wireless modem, navigate to the Wireless Settings section, and change the SSID.

To learn how to change your password, please read the following FAQ: How do I change my wireless network password?

If you have a Cisco modem, you should see this log-in page.
Image tutorial

If you have an Arris Wireless modem, you should see the following login page:
Image tutorial

Consult the user guide for your modem for more information on changing your network name.

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