Skip menu
Potential work stoppage at Canada Post. We would like to remind you that your invoice must still be paid by the due date indicated on your bill. To access your bill, sign up to ebill.

E-mail - General Questions FAQ

How can I get a user name and an email address?

If it was not done when your Internet account was activated, follow the steps below to create your username and email address.

  • Go to My Account
  • Access your account by entering your user name and your password
  • Create your username and email address in the “Email address management” tab in the sidebar of the Overview menu

Was this information helpful?

Select: Yes, Somewhat, No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.