Audio and Visual Problems FAQ
What do I do if my picture is snowy?
A snowy picture is usually the result of a poor signal.
If this is occurring on all of your TVs, it is likely a problem with the outside lines and will need to be repaired by a technician.
If this is occurring on one (1) TV:
- Ensure the TV is tuned to the correct channel (3 or 4).
- Make sure that all of the cable connections from your wall outlet to you TV are secure-including any components in between. Bypassing some components and checking if the signal improves can also help identify the cause.
Cable outlet to -> Digital cable receiver to -> VCR/DVD/Game System to -> Television
Also, make sure you are actually controlling the cable receiver by pressing the cable button (CBL) on the remote.
Keep in mind that on a large TV, an analog channel might not look as clear as it would on a smaller TV.
Please contact us for further troubleshooting.