Skip menu

Voice Mail FAQ

How do I configure my Voice Mail?

To configure your personal voicemail we must first access your voicemail. From your home phone pick up the receiver and dial 22#, if this is your first time using the service your default password is the last 4 digits of your home phone number. Enter your password, followed by 2 for personal options.

Personal options

  1. Change your Voicemail greeting
    • Allows you to set your voicemail greeting
  2. Change your password
    • Allows you to change the 4 digit pin to access your voicemail
  3. Record your name
    • Allows you to set the name the caller hears when going to your voicemail
  4. Previous menu (* key)
    • Returns to the main menu

Number of Rings - You can also change the number of rings for your voicemail.

  • By default your calls will go to voicemail after 5 rings
  • This can be adjusted through 23# and entering the number of rings

**Note that you can disable the Cogeco voicemail by setting the number of rings to 0.

To use this feature, you must be a subscriber of this feature. For a list of all Cogeco Home Phone features click here.

Was this information helpful?

Select: Yes, Somewhat, No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.