Skip menu

Digital TV FAQ

What will happen to my recorded shows when my Digital Video Recorder (DVR) hard disc is full?

The Interactive Guide will advise you with an on-screen notice when the available DVR memory becomes full. The first warning message will appear when your device memory is 80% full. The notice will read 'You only have 20% of your total recording space'. If your device memory becomes full during a recording, the recording will stop. Make sure you have enough memory to record an entire selected program before you begin so as to avoid missing part of the program.

Recording capacities vary between HD DVR models. It may vary from 20 to 100 hours for HD TV (depending upon the type of show and the resolution), and 100 to 350 hours for regular TV.

In the "Recordings" section of the menu, it is also possible to assign an order of priority to recordings so as to ensure that they are still made in the event of scheduling conflicts or lack of space. The highest priority will prevail, whether recording a show from a series or a one-time broadcast.


Was this information helpful?

Yes Somewhat No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centres

Learn More
Select the type of TV service you have

Digital TV

If you don’t know which type of service you have at home, chances are that you’re one of our regular TV service subscribers.

This is Cogeco's regular TV service.

I have this Equipment

Cogeco TiVo® Service

Cogeco TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and the TiVo DVR and Mini.

I have this Equipment

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.