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Remote Control FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

Where can I find the codes for the digital remote control to operate the other components of my entertainment system?

The remote control is universal, which means that you can program it to operate your TV, DVD or other equipment. (Ability to operate other components with a universal remote may vary depending on customer's equipment.)

The remote comes with a programming guide that will assist you in first establishing and then setting the codes that are specific to the equipment in your home.

If you don't have your remote guide, you can obtain instructions and access codes by clicking here.


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If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

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TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Please contact Customer support at 1-800-933-6378.

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