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Order and Subscribe FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

How do I order a Pay-Per-View (PPV) program?

The interactive guide makes ordering and watching Pay-Per-View (PPV) programs easy.

To order Pay-Per-View (available where technology permits), please follow the steps below:

Step 1: Go to the Main Menu or Quick Menu

Step 2: Select PPV

Step 3: Select any of the PPV options to see programs available in a variety of categories

Step 4: Highlight the program title of interest and press OK/SELECT for the information screen

Step 5: Press the $ icon to purchase the program.

Important: With Cogeco, your order will only take place if you play the program. You will not be billed if you don't start watching it.

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If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

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TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Please contact Customer support at 1-800-933-6378.

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