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Order and Subscribe FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

Can I order two Video On Demand (VOD) films if I have two receivers?

You can order two different Video On Demand programs, one VOD film on each receiver simultaneously. You cannot watch the same movie at the same time on two receivers.

Available On Demand orders will appear in the My Rentals section of each receiver.

Note: For this type of information on TiVo, please refer to the following section.


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Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

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TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Please contact Customer support at 1-800-933-6378.

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