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On Screen Programming Guide FAQ

What is the Interactive Guide (i-Guide)?

Interactive Guide, allows you to quickly and easily find and record the TV programs you want to watch.

Using the interactive guide, you can:

Facilitate cable program searches and navigation

  • View cable program listings and information for up to 14 days of programming
  • Search for cable programs by program category, title, or High-Definition (HD) content
  • Easily navigate the cable program guide with advanced features such as On Demand, High-Defintion Television (HDTV) and the dual-tuner Digital Video Recorder (DVR) option.

Simplify program recording and management

  • Watch a recorded program and record up to two other live programs at the same time (in cable systems with advanced DVR receivers)
  • Watch live TV on one channel while recording a separate channel (in cable systems with advanced DVR receivers)
  • Easily access content management features such as Parental Controls and DVR menus from anywhere in the cable program guide
  • Create multiple favourites lists.

Important: As our service is always evolving, we recommend that you access our Electronic User Guide online for any subjects that do not appear in the manual.

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