Skip menu

Why are some of the channels I’m subscribed to not showing up in my guide?

Why are some of the channels I’m subscribed to not showing up in my guide?

Sometimes a Receiver can lose channels from the guide. If this is the case you can try unplugging the receiver for 30 seconds and then plugging it back in to see if this solves the problem.

If your Receiver still does not show your subscribed channels in your guide, contact our Customer Service team.


Was this information helpful?

Yes Somewhat No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centers

Learn More
Back to top
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.