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Cogeco Remote Recorder FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

I have more than one recorder at home. Can I access all of them through the Remote Recorder?

Yes, you can access all of the recorders associated with your Cogeco Digital TV account. You can view and manage your recorders via “My Equipment”, available in “My Account”. Our system recognizes your recorder by its serial number. To more easily recognize your devices from your account, you can give them a nickname.

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Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

Yes, I have this service!

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

Yes, I have this service!

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

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