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Whole Home DVR Troubleshooting FAQ

One of my receivers stopped working. Is there a quick way to fix it?

From your My Account page, you can re-initialize your digital receiver by going to “My Equipment” and selecting the malfunctioning receiver. Click the “Activate/Reactivate" button and a signal will be sent to the receiver. If this does not resolve the issue, call our technical support for additional troubleshooting.

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Cogeco TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and the TiVo DVR and Mini.

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