Winner of the “Highest Customer Service in 2014” award for a sixth time in eight years!

Great service comes from great people.

Cogeco Connexion call centers are recognized for having attained the highest level of customer service in the Canadian telecommunication and television industry in 2014—for the sixth time in eight years!

This award is of the utmost importance for Cogeco Connexion and its employees, as it is given based on the results of a customer satisfaction survey.

Since 1996, SQM Group has been a leading North American research firm for benchmarking, consulting and awarding FCR call center performance. SQM conducts over one million surveys for over 450 leading international call centers on an annual basis.

Video in French only.

Our Trois-Rivières Call Center employees celebrated this prestigious award with great pride!

To see all our photos,
please visit our Facebook page.