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Contact Cogeco by Phone

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For more information about Cogeco services, contact one of our sales consultants, they will happily assist you.

Residential Services

1-866-921-5792

Monday to Friday
8:30 a.m. to 7:30 p.m.
and Saturday
8:30 a.m. to 5:00 p.m.

Business Solutions

1-877-822-5831

Monday to Friday
9 a.m. to 5 p.m.


Technical support

Before you call, you may find the answer to your request in these popular help topics:

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Residential technical support

1-855-208-5854

7 days a week
7:30 a.m. to 11:00 p.m.

Business technical support

1-855-494-5853

7 days a week
24 hours a day


Billing and General Inquiries

From anywhere in North America.

Residential Services

1-800-665-5151

Monday to Friday
8:30 a.m. to 7:30 p.m.
and Saturday
8:30 a.m. to 5:00 p.m.

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary.

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at http://iprelay.cogeco.com.
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Québec

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