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Technical support

Before you call, you may find the answer to your request in these popular help topics

Regular Services


Billing and
General Inquiries

For general questions related to your account, your installations or to pay your bill

Regular Services


Québec Cogeco Business Solutions

You are a Business Customer?

Please visit our business Service & Technical Support section

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary.

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Québec

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