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Technical support

Before you call, you may find the answer to your request in these popular help topics

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For general questions related to your account, your installations or to pay your bill

Regular Services


Québec Cogeco Business Solutions

To add or modify your current services or for technical support for your services

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Technical Support


Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary.

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Québec

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