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Contact Cogeco by Phone

Technical support

Before you call, you may find the answer to your request in these popular help topics

Regular Services

1-855-208-5854

TiVo® Services

1-855-933-6378

Billing and General Inquiries

From anywhere in North America

Regular Services

1-800-665-5151


Business Customers

To add or modify your current services or for technical support for your services

Subscription & Customer Services

1-877-822-5831

Technical Support

1-855-494-5853

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary.

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at http://iprelay.cogeco.com.
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

The information provided on this page is specific to Québec

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