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Why does all of the guide information say 'To Be Announced'?

The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department.

During this time, the channels themselves should work but the info will read To Be Announced and the menu will be inaccessible until it downloads.

If it has been more than one (1) hour and your guide still says To Be Announced please call for technical support.


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