Can I install my Cogeco Internet, Phone and/or TV service by myself?

Under certain conditions, you may be able to install your Internet, Phone and/or TV service yourself. To do this, in addition to having basic technical skills, you need to be one of the following:

  • A new customer connecting Internet, TV or Phone service for the first time (note: this excludes customers getting TiVo®).
  • An existing customer upgrading or changing Internet, TV or Phone service, or equipment.
  • An existing Internet and/or TV  and/or Phone customer moving to a new location.

Finally, to be able to install your Cogeco Internet, Phone and/or TV service on your own, all the coaxial cable outlets you’ll need must already be installed in the places you need them.

If you’re installing your services yourself, we’ll send you a Self-Install Kit containing all the equipment you’ll need, as well as any cables and instructions. Instructional videos and step-by-step guides are available on the Cogeco website.

Good to know: Some conditions may apply to be able to install your Phone service on your own. In some cases, a technician will need to come to your home.

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