How do I make changes to my Cogeco services?

You can manage most Cogeco services with My Account (see which services you can manage with My Account).

For all other changes, please contact us or submit your request online, and someone will get back to you shortly.

Don't have a My Account profile yet? Create one today.

Available where technology permits. Taxes not included. Some restrictions may apply. Promotions are limited to new customers of services or those who have disconnected services for more than 6 months. Cannot combine with any other promotion on the same service. Service installation and activation must take place within 4 weeks from the date of commitment unless additional time is required by the Cogeco technical service. Fees may be charged for the installation of services and equipment. Customer undertakes to protect equipment from defacing, tampering or damage, and return equipment after termination of service. Installation fees are not refundable. At the end of term, regular rates then in effect shall apply. If the customer terminates the agreement before the expiry of a fixed-term commitment or the end of a promotional period offering lower rates or other benefits, the cancellation indemnity provided in the agreement will be applied.