How do I manage and retrieve my username and/or password to access my Cogeco Webmail address?

Q: FAQ - RESI - How do I manage and retrieve my username and/or password to access my Cogeco Webmail address? | EN (cloned)

To create edit or delete your usernames and/or passwords for your Cogeco Webmail addresses included in your High Speed Internet Package follow these steps: Go to My Account Access your account by entering the username and password you set up when you created your My Account profile. Under the “Email address management” tab in the right sidebar of the “Overview” menu you can: Configure a username for your email address. Create and edit additional usernames. Create and delete additional email addresses. Associate usernames to email addresses. Warning: Due to security concerns you cannot associate a new username to your main email address yourself. To do so please call Cogeco’s technical support. If you have forgotten your username or password click on the “Forgot Username?” or the “Forgot Password?” link under the My Account login button and follow the instructions.

To create, edit or delete your usernames and/or passwords for your Cogeco Webmail addresses included in your High Speed Internet Package, follow these steps:

Go to My Account
Access your account by entering the username and password you set up when you created your My Account profile.
Under the “Email address management” tab in the right sidebar of the “Overview” menu, you can:
- Configure a username for your email address.
- Create and edit additional usernames.
- Create and delete additional email addresses.
- Associate usernames to email addresses.

Warning: Due to security concerns, you cannot associate a new username to your main email address yourself. To do so, please call Cogeco’s technical support.

If you have forgotten your username or password, click on the “Forgot Username?” or the “Forgot Password?” link under the My Account login button and follow the instructions.

Available where technology permits. Taxes are not included. Certain restrictions may apply. Promotions are limited to new customers of the promoted service(s) or to those who have cancelled their service(s) for more than 6 months prior to the promotion start date. May not be combined with any other promotion for the same service. Installation and activation of the service must take place within 4 weeks of the customer's commitment date, unless an additional delay is required by Cogeco's technical department. Installation fees for services or equipment may be charged to the customer. The customer agrees to protect the equipment from deterioration, alteration or damage and to return the equipment after the end date of the services. Installation fees are not refundable. At the end of the term, the current monthly prices will apply. If the customer chooses to end the services prior to the expiration of a specified period or promotional period that entitles the customer to discounted rates or other benefits, the termination fees set forth in the agreement will apply.

The 9-8-8 mental health crisis and suicide prevention service is not available yet in Canada, but help is still available. Adults can text 741741 and youth can text 686868. Quebec residents can text 1 855 957-5353. You can also call Canada’s suicide prevention service at 1 833 456-4566.

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