Where can I see my Internet usage?

If you want to view your Internet usage for your current and past 3 billing cycles:

  1. Log in to My Account
  2. Select Internet in the main menu.
  3. Select View details.

From there, you can view:

  • A history of your current usage, available daily.
  • Usage from your last 3 billing cycles, so you can spot any changes.
  • The usage notifications you’ve received.

Don’t have a My Account profile yet? Create one today.

We send out usage notifications.

To help you manage your Internet usage, Cogeco sends automatic emails when you reach 75%, 90% and 100% of your monthly bandwidth limit. If you can’t log in to your Cogeco email account, retrieve your Cogeco Webmail username and password here.

About monthly Internet usage caps and additional costs for going over:

Some of our Internet packages have a monthly transfer capacity limit (byte cap). If this applies to your package, you can track your Internet usage by accessing your My Account profile and selecting the Internet tab, where your Internet usage is displayed along with all the details about your package and your usage for the current and past billing cycles.

Additional fees are charged to subscribers who exceed the byte limit in their Internet package. If you exceed your limit, a new line will be added to your bill detailing the exact number of GBs that were over your limit and the cost of that usage.

To learn more about the cost of exceeding the Internet byte cap or to choose the best package for your needs, compare our Internet packages.

You can learn more about possible reasons for exceeding your Internet usage cap, as well as how to reduce your usage here.

Good to know: The term “Internet usage” refers to the amount of data your computer sends and receives over the Internet. Data is measured in megabytes (MB) or gigabytes (GB).

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